Our platform is your foundation for building unique generative AI applications that can enhance customer service, increase sales, and automate tasks. Dive into the extensive capabilities of our adaptable platform and discover how it can cater to your specific use case, integrating the transformative potential of AI directly into your business operations.

How does it work?

We empower organizations with AI by merging industry-leading technology with our unique proprietary components and customizations.We utilize open technologies like OpenAI and Dialogflow and Google Cloud, among others, and boost their potential with our custom elements.These elements include our integration blocks, AI model fine-tuning and customization module, analytics and insights dashboards, and more, offering cutting-edge solutions and enhancements to existing technologies.

Some of our building blocks:

• Classification - We classify all incoming queries based on sentiment and categories.
  
• Rules & guardrails - Allows you to define topics to avoid, tone of voice to use, and when to redirect to another channel.
  ‍Eg. If customer sentiment is negative, send to customer agent
• Proactive communication - Enables you to create triggers for the AI model to proactively send a message or ask questions to a user to enrich the output of the AI model.
  Eg. Send reminder message 48h before appointmentEg. Could you give me your licence plate, so I can book a parking spot for you?
• UI Integrations - Links the AI model to a variety of widely used communication channels, like Whatsapp, email, Slack, your chatbot, Word document, etc.
  
• Analytics Dashboard - Gives you access to how your customers interact with the AI model. It tracks resolution rate, frequent topics, sentiment analysis, and more.
  
• Self-Learning - The system is designed to learn from past interactions, constantly evolving and improving through self-learning mechanisms.