Six agents, one workforce
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Modular AI agents built for the
most complex transport and
logistics workflows.
From complex requests to repetitive tasks, Vectrix understands what comes in, decides what needs to happen, and takes action inside your existing systems.
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The next generation of transport and logistics operations
Transport operations run across sales, customer service, planning and back office, with people constantly moving work between emails, documents and systems.
Vectrix deploys specialized AI agents directly into those areas of the operation.
Start with one agent where the workload is highest. It takes on the repeatable work and only involves the operator when their expertise is needed.
Then add agents one workflow at a time, wherever the operation needs more capacity.
Each agent owns its area, while the agents coordinate the work that needs to move across the operation.
The same people can run more of the operation. Focused on customers, decisions and exceptions instead of repetitive work.
The next generation of transport and logistics operations
Work constantly moves across a transport operation. Vectrix deploys AI agents to carry it.
People stay on decisions, exceptions and customers. Vectrix carries the operational work between them.
Transport and logistics teams. Multiplied.
Start with the repetitive work between incoming requests and your systems.
Team output
Handle more volume with the team you already have.
Straight-through processing
Routine workflows completed without human intervention.
Time to action
Work starts moving almost as soon as it arrives.
Build your AI workforce, one agent at a time.
Start where the workload is highest. Add more agents as your operation grows.
Sales
- Reads the request straight from the mailbox
- Applies your rates, margins and rules
- Prepares a ready-to-send reply
Customer service
- Looks up live shipment status
- Answers routine customer requests
- Updates the thread when things change
Order management
- Turns emails, PDFs and Excel files into orders
- Enriches and enters them directly into your TMS
- Flags missing or conflicting information
Planning
- Books slots and confirms carriers
- Keeps trips and ETAs current
- Raises capacity gaps early
Customs
- Collects CMR, POD and customs papers
- Checks completeness against the file
- Chases what is missing, on time
Back office
- Matches carrier invoices to agreed rates
- Prepares rebilling and credit notes
- Escalates only the real disputes
Product updates · October 2026
Six new things in Vectrix
Manual shipments·Repeating shipments·Project files·MCP access·Vexi·Vexi characters
Watch the update1:47
Video coming soon
“This summer, we stayed on top of everything. Even with half the admin team on holiday, everything got processed on time.”
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“Our questions were followed up quickly, and in close collaboration with us and our TMS partner, everything was tailored perfectly to our needs.”
The superpowers your team gains with Vectrix.
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Continuous execution. Work is executed across all the systems you already use, without waiting for someone to pick it up.
Nothing waits for a handover.
The next step starts the moment the last one finishes, day or night.
It finishes the job, not the first step.
Read, decide, update and confirm. The whole workflow, not a suggestion.
More capacity. Agents take on repeatable operational work at scale, and only the calls that need judgement reach your operator.
The company grows, headcount doesn’t.
Twice the orders through the same team, without extra headcount or overtime.
Only judgement calls reach you.
Everything routine is handled; the exceptions come with context attached.
Expertise at scale. Your customer exceptions, business rules and know-how are applied consistently, across every workflow.
Your expertise, applied every time.
What one person knows becomes a rule the entire operation follows.
Correct it once.
Vectrix applies it to every relevant order after that.
Ask anything about the operation.
One agent that has read the mail, the files, the rules and the systems. Ask in your own words, in the thread you are already in, and get the answer with its sources.
Three: 4471, 4472 and 4488. 4472 is waiting on a slot at MA-02, the other two on carrier confirmation. Two of them have a cut-off before 10:00.
+Your systemChallenge the alternatives
More people. New systems. Other AI.
Only one gets the job done.
Vectrix finishes the work, complex cases included, with the team and the TMS you already have.
We’ve been doing this since 1981. New technology comes and goes, but we never got through a summer without a backlog. This year we did, with Vectrix.
FAQ
Start with one workflow. Vectrix learns from your team by watching them do the work the way they already do it, using real examples, existing rules and the systems already in place. Your team keeps working as usual and only steps in where their expertise is actually needed.
If something is unclear or falls outside the rules, Vectrix sends it to the right person with the relevant context already prepared. Their correction can then improve how similar work is handled next time.
No. Vectrix works with the systems and processes you already use. The aim is to take work out of the operation, not introduce another replacement project.
Usually the ones that happen often, follow repeatable patterns and consume a lot of operator time. Start where the impact is easy to see, then expand from there.
Measure the workflow before and after: how much work comes in, how long it takes, how often people need to step in and how much Vectrix completes on its own. The improvement should be visible in the operation.
It is about taking repeatable operational work off people. Operators stay focused on customers, decisions, exceptions and the situations where their experience actually matters.